Nine questions may sound like a lot, but going through all of them gives you the assurance that you put the right amount of thought into your roofer. Any hesitation when it comes to communication, timelines, or professionalism must be paid attention to.
Stay within budget and ask the right questions. Your roof keeps your home secure and safe for years to come. Take all the time you need to choose the right roofer.
Key Takeaways
- Lasting workmanship is a hallmark of a dependable contractor.
- Clear communication is a must-have from the starting inquiry to the end product.
- Your roofer should never offer you just one option to get your project done.
- Positive reviews and professional appearances are a good indicator of reliability.
- The right contractor proposes long-lasting solutions, not just quick fixes.
9 Key Questions to Ask Before Hiring a Roofer
1. Are They Consistent In Communication?
Good communication is crucial for an effective working relationship. Your contractor should respond to inquiries about quotes and services, and even to questions beyond that. The more general their answers, the less reliable they may prove to be.
A roofer who communicates well is a roofer you want to have. Krech Exteriors believes in transparency and clear communication from start to finish. Various options are presented, specific steps are outlined, and your decision is respected.
Quick Tip: Your roofer should be able to answer questions even about their additional services or their various materials clearly and with specifics. How fast they reply also helps you gauge their communication skills.
2. Are You Provided with Multiple Options?
Your contractor should never present only one approach to your roofing project. There are often multiple ways to achieve your needs, especially considering your budget. Multiple options and their pros and cons are part of the package.
If your contractor makes sure you have time to review your options, answers your questions clearly, and provides realistic timelines, they might be the one for you. You can confidently say you have made the best decision for your home.
Krech Exteriors understands that multiple factors affect your roofing project. In response, we present multiple options, clarify the pros and cons, and uphold your decision.
Quick Tip: If they don’t offer additional options, ask for them. You should get clear answers and processes for the different options.
3. Are They Trustworthy?
You need to trust your roofer if you’re planning to hand over the security of your home and possessions for the next years. You don’t just need a contractor that will give you your money’s worth. You need one who is upfront about costs, clearly shows where each payment goes, and consistently clarifies timelines.
Krech Exteriors lets its positive reviews speak for themselves. We take every opportunity to strengthen our relationship with every client, and make sure every step is communicated and consistent with what is happening in real time.
Quick Tip: Detailed reviews carry more weight than general or repeated ones. The more detailed the review, the more likely you can trust your roofer.
4. Are They Projecting Doable Timelines?
Avoid contractors who overpromise results, especially when it comes to timelines. Some timelines may sound too good to be true, and that is because they are too good to be true. A good contractor will never give you a timeline without knowing as many details as possible about your project.
Good roofers are aware that any timeline they project will affect your daily home life and routine. The timeline and any of your plans for the next month or so should be agreed upon. The timeline should take all of this into account.
Quick Tip: Your roofer should present a doable timeline for every option or approach to your roofing project. Your minimum ask should be a start date and end date. Avoid contractors who do not give at least this.
5. Are They Organized?
You should see an organization in how the roofer responds to you from the beginning to the end.
- Are their social media accounts and websites easy to navigate?
- Do you find what you need digitally?
- Can they give you a clear process flow and proposal that shows what they plan to do?
- Do they have a clear set of project steps?
The higher the level of organization, the more likely the roofer is to be reliable.
Quick Tip: Do they give you clear agreement terms before anything starts? Are they willing to commit to their promises clearly and in writing? This may indicate strong internal organization.
6. Are They Detail-Oriented?
Your roof should protect your home for years to come. Any roofing project you have enhances both the curb appeal and the security of your home. Your contractor should have an eye for details, from the details of the project itself to how it will affect your daily life.
Detail-oriented roofers have a plan for everything from ingress to clean-up of the roofing materials. They ask questions about noise issues, and consider your current landscaping. They are attentive to the weather in the region and what you would need for your roof.
Quick Tip: Only clear and detail-oriented answers should pass inspection. When inquiring, always throw in one or two requests for more details.
7. Are They Professionally Presented?
Professionalism is crucial to a good contractor’s credibility. A professional appearance means that the contractor shows a level of consideration for detail and intentionality in communication. Pay attention to your roofer’s branding, equipment organization, and personnel beyond the main construction team.
Quick Tip: How professional does your roofer look? Give plus points for a cohesive look and branding, even on vehicles.
8. Are They Managing Their Finances Well?
Large upfront costs may indicate financial challenges. Contractors rarely charge over 50% of the project’s total cost upfront. They should be able to negotiate a payment schedule that works for both of you, never requiring more than 50%.
Quick Tip: A deposit is expected, but strongly question anything over 50% of the total project cost.
9. Are They Flexible?
The mark of a good roofer is flexibility when it comes to challenges. No roofing project is perfect, and no project will be completed to perfection. In this case, you need to know how your contractor responds to these challenges. You also need a contractor with the experience to respond to these.
Krech Exteriors understands that the plan should be held to as much as possible. However, we also respond responsibly and flexibly to various challenges. Every change is communicated clearly with you first.
Quick Tip: Ask your roofer, “What if [situation] happens? How would you solve it?” They should be willing to engage with the question and provide clear answers.
Get Trustworthy Roofing with Krech Exteriors
Home security cannot be taken seriously enough. A good contractor ensures your safety for years to come. Take your time in decision-making and make the best possible choice. Ready to start your project? Contact Krech Exteriors at (651) 349-6815 or fill out our online form to get a reliable roofer you can trust.
